Royal Mail says it plans to cut up to 2,500 jobs in the UK as part of an organisational review and wider “transformation” of its business. Multiple outlets report the cuts will be aimed at head office and other non-frontline posts, with the changes due to be delivered by the end of 2027.

The reporting links the move to broader pressures on the firm, including falling letter volumes and increasing parcel demand, as Royal Mail faces competition and shifts in customer behaviour. The Guardian and BBC add that the company frames the restructuring as targeting head office and “support function” roles, rather than frontline delivery work.

Outlets differ mainly in emphasis and timing language, with some describing completion by the end of next year, but overall the same figure—up to 2,500 roles—and the same general scope—head office and support positions—are consistent across coverage. The company says the review is intended to better serve customers and adapt to changing delivery patterns.