A Jaipur consumer commission orders PepsiCo India to make payments after a consumer found only 4 grams of Lay’s chips in a packet labelled 15 grams. The case is filed by Chandraman Jalan, who reported the shortfall after serving the chips to guests. The commission also clears the retailer Metro Cash & Carry India of responsibility.
The decision includes directing PepsiCo to refund the price of the packet and pay compensation for mental harassment, along with litigation costs. While the core facts are the same across outlets, the coverage differs in emphasis: Times of India highlights the complaint outcome and the specific compensation amounts, whereas NDTV focuses on the court’s liability finding and the retailer’s exoneration, presenting the ruling as a direct outcome of the packaging mismatch claim.
