Reliance Retail plans rapid FY27 online expansion, expanding dark stores and JioMart

Reliance Retail To Rapidly Scale Online Business, Expand Dark Stores To Boosts Margins, Earnings Growth

Outlining a three-year roadmap, Reliance Retail CFO Dinesh Taluja said the company will invest in the infrastructure of JioMart.

20 hours ago

Reliance Retail Unveils Aggressive FY27 Online Expansion Plan, Targets Doubling Operating EBITDA Within Next Three Years

Mumbai: Reliance Retail Ventures Ltd (RRVL) is preparing for a major expansion of its online business in FY27. The company plans to strengthen JioMart, open more dark stores and improve its omni-channel network to serve customers faster and more efficiently.The investments are expected to support long-term growth, even though they may put some pressure on margins in the short term.Three-year roadmapSpeaking during the company's earnings call, Reliance Retail CFO Dinesh Taluja said FY27 will be focused on building a stronger foundation for future growth. Reliance Industries Q4 Performance Mixed As Consumer Businesses Offset Energy Weakness, Retail Revenue Hits ₹98,000 CroreThe company wants to rapidly expand JioMart and improve its online shopping experience. It will also strengthen order fulfilment, delivery speed and product availability while ensuring every market has a clear path to profitability.Reliance Retail aims to double its operating EBITDA over the next three years by converting scale into higher earnings.Focus on profitable growthInstead of chasing only higher sales volumes, the retailer will prioritise quality growth. It will closely track key performance indicators such as repeat purchases, fulfilment costs, order density at dark stores and contribution margins before making fresh investments.The company also expects higher customer retention, larger shopping baskets and improved customer lifetime value to drive future earnings.Omni-channel strategy paying offReliance Retail said its omni-channel strategy is already delivering encouraging results. Customers shopping across both online and offline platforms spend about 2.7 times more than customers using only physical stores.Their spending has also increased by around 20-25 per cent compared with last year. Reliance Shares Slide 3.37%, Q3 Profit Up Just 0.6% Despite 10% Revenue GrowthQuick commerce gathers paceThe company's fashion quick-commerce platform, AJIO Rush, continued to record strong growth during the quarter. Order volumes jumped 136 per cent sequentially as the service expanded.AJIO Rush delivers fashion products within two to four hours and is now integrated with AJIO and Reliance's store network. AJIO Luxe has also expanded its premium offering to more than 1,000 brands.Reliance Retail added that average daily digital orders more than doubled, rising 116 per cent year-on-year. JioMart currently serves over 1,200 cities through a hybrid network of more than 3,100 stores and over 600 dark stores, covering around 5,100 pin codes.

1 day ago

Reliance Retail to scale online business, double pre-tax earnings in 3 yrs

Reliance Retail Ventures Ltd (RRVL) will 'rapidly' scale its online business, expand dark stores and strengthen omni-channel capabilities, as the retailer expects these investments to translate into higher margins and earnings growth, a top company official said. Outlining a three-year roadmap, Reliance Retail CFO Dinesh Taluja said the company will invest in the infrastructure of JioMart and omni-channel reach across platforms, even as margins have come under pressure from rising technology and dark-store investments. "We are looking at growing our online businesses pretty rapidly during this year. We will expand dark stores. We will grow our omni-channel platforms. We will grow JioMart," Taluja said in the company's earnings call. Besides, it will also focus on improving the operational metrics around availability, speed, and reliability with a market-by-market focus on achieving positive unit economics. "Each market, the unit economics, we need to have a clear path to positive u

1 day ago