Karnataka is expanding how citizens file Right to Information (RTI) requests by integrating RTI applications into the state’s Sakala service delivery framework and adding offline support through Gram One centres. The initiative is designed to make RTI filing easier for people who do not have reliable internet access or are unfamiliar with online procedures.
According to the reports, the service shift addresses practical barriers faced by residents, including those without computers or with limited digital literacy. The Sakala-linked process allows RTI applications to be submitted via the state’s established service network, while Gram One centres provide an additional offline channel at the local level.
The outlets emphasize the access-focused rationale—helping citizens complete RTI submissions without needing to use the internet themselves—while framing Sakala as the administrative mechanism used to route and process these requests more broadly.
