Pax8, a cloud and AI marketplace focused on small and medium-sized businesses (SMBs), launches two products—8os and 8bot—aimed at helping IT service provider partners govern AI agents used inside customers’ businesses. 8os is described as an operating system that enables partners to supervise and manage the AI agents running for end-customers, while 8bot is presented as a managed AI “co-worker” that employees can use.

The company also releases The Managed Intelligence Guide: Navigating the Pax8 Ecosystem, intended to help partners turn “agentic AI” into measurable business outcomes for SMB clients. Outlets characterize the effort as a response to a common gap: many SMBs lack policies or formal processes to review and oversee how AI is used. Pax8 unveiled the offerings at its Beyond EMEA event and positions them as part of a broader managed intelligence approach within its Pax8 ecosystem, focusing on partner-led deployment and governance rather than direct end-customer control.