A 73-year-old woman is suing retail group Pick n Pay for damages after she alleges a plastic crate struck her head at the company’s N1 City Mall supermarket in October 2023. She claims she suffered a head injury and is seeking compensation of roughly R400,000 to R415,000, with reported figures varying slightly by outlet.
Outlets describe the claim as being lodged by the Cape Town woman and linked to a crate falling or being struck during store activity. While the exact amount sought is reported as R415,000, R400,000, and R415,359.16, the core allegation is consistent across sources: a falling crate causes head injury on the premises. Pick n Pay disputes liability and says insurers are assessing the claim. The matter is framed as a personal injury damages dispute stemming from an alleged in-store accident.