Air Canada starts charging a $30 fee per passenger for booking flights by phone with service agents, according to multiple Canadian outlets.
The change is presented as a move to encourage bookings through digital channels. One article notes that Air Canada’s website promotes booking online or through its app without reservation fees, framing the phone charge as an extra cost tied to calling for assistance.
Outlets also emphasize how the fee scales. For example, one report says the charge is non-refundable and would total $120 for booking a family of four, illustrating the per-passenger impact. Overall, the coverage agrees on the fee amount, that it applies when customers call to book, and that it is intended as an additional booking cost rather than a general fare increase.
