Mumbai’s Chhatrapati Shivaji Maharaj International Airport experiences a data network outage that disrupts digital check-in and self-service systems in the evening. Airport staff shift to manual processing for check-in and boarding, adding physical steps such as manual boarding passes and baggage tagging to keep passengers moving. Ground operations continue rather than closing, with extra staff deployed to assist through modified lines.
Outlets report the disruption started after about 7pm and lasted roughly an hour, affecting connected check-in counters and automated boarding scanner systems. An airport spokesperson in one report says teams implement manual measures to minimize inconvenience and maintain continuity, while also stating that no impact on airport and flight operations has been recorded. One outlet cites monitoring data suggesting delays for some flights despite operator statements that flight operations are unaffected.
Coverage focuses on different details: some emphasize operational continuity and the manual workaround, while others foreground the scale of delays using third-party flight data. At least one outlet notes that airport officials do not disclose the cause.
