Some of Canada’s largest banks, including RBC, restrict third-party personal AI agents from accessing online banking and related digital services, citing security concerns. BNN Bloomberg and other outlets report that the move reflects growing unease about how external AI tools might interact with banking systems.
The reports link the decision to wider regulatory attention to AI practices. The Globe and Mail says OSFI’s superintendent is increasing oversight of banks’ AI use, while stopping short of outright blocking customers from using AI in general. Financial Post frames the issue around the risks to customers and the high stakes if problems occur.
Across coverage, the focus remains on bank-controlled access to banking channels rather than on banning AI broadly. Outlets differ mainly in how much they emphasize specific institutions and the role of the banking regulator in responding to evolving AI risks.
