JPMorgan Chase CEO Jamie Dimon says the bank is putting safeguards in place to prevent outside AI agents from directly accessing customer or bank accounts. Multiple outlets report that JPMorgan is building “gates” and defensive tools, and is not granting external AI agents access to its systems.
Dimon also cautions customers about the risks associated with AI agents, including concerns about “liability transfer.” Banking Dive frames the warning in the context of fears that AI-driven tools could encourage deposit movement, while other coverage emphasizes broader cybersecurity and operational risk rather than focusing on bank runs. Forbes and CNBC similarly highlight Dimon’s warning that rogue AI agents could operate at scale, prompting JPMorgan to focus on protective measures and customer understanding of potential pitfalls.
