Chaayos apologises after backlash over a staff member relocating a stray cat outside its Bandra outlet in Mumbai. Outlets report that the relocation triggered anger from animal lovers and customers, with Chaayos acknowledging responsibility and saying it is sorry for what happened.
Chaayos says its team searched for the cat on Monday night and later found it safe. One outlet also reports the company says the staff member involved was “untrained,” and that the cat is subsequently adopted and being cared for. Chaayos also states it is strengthening training and protocols so teams respond to neighbourhood animals with care and compassion.
While the core account is consistent across coverage—relocation, public backlash, apology, search effort, and the cat being found—outlets vary in how they frame the incident. Some emphasise the employee action and apology, while others add detail about staff training and the company’s response measures after the controversy.
