Telstra customers report receiving large numbers of missed call notifications and voicemail-related alerts, including SMS messages, despite no apparent incoming calls from the people listed. Multiple outlets describe the issue as baffling for users, with some claiming their inboxes or phones show notifications without callers attempting to reach them.
Telstra is reported to have confirmed a MessageBank-related glitch as the cause behind the alerts. Coverage generally frames the matter as a technical problem rather than an intentional or malicious event. One outlet also emphasises that Telstra rules out “sinister” explanations.
Across the reports, the common thread is customer confusion and a shared acknowledgement by Telstra that the problem is linked to its MessageBank service. The accounts differ mainly in how they describe the notification types affected (missed calls via SMS, voicemail alerts, or delayed notifications) and in the level of reassurance included from Telstra’s response.
