The Taxpayers’ Ombudsperson, François Boileau, is calling for changes to Canada’s tax system, arguing that the current tax code and filing process are overly complex. In remarks associated with his office, Boileau says his mandate is dealing with a rising workload, with his office recording its highest number of complaints in three years. Against that backdrop, he urges federal efforts to simplify tax rules and make filing easier for taxpayers.

Boileau also calls for greater automation in tax filing, indicating that parts of the process could be streamlined to reduce confusion and administrative burden. The push centers on improving how taxpayers understand and complete their obligations, rather than focusing on any single tax measure. His comments reflect concerns about the overall structure of the tax code and the practical experience of taxpayers navigating it.

Overall, the reports describe Boileau highlighting both the volume of complaints his office is receiving and the need for systemic improvements to simplify and automate filing.