The Nigerian Education Loan Fund (NELFUND) is taking steps to address complaints from students who say their tuition fees were paid through the scheme and they are still awaiting refunds. NELFUND officials say some tertiary institutions are withholding or delaying refunds and, in some cases, increasing school charges. Multiple reports state that NELFUND is probing institutions over alleged unpaid refunds, including investigations into about 34 schools. NELFUND says it has engaged affected institutions and relevant authorities, and in one account it reports sending a team that includes investigators from the Economic and Financial Crimes Commission (EFCC) and internal auditors.

At the same time, some universities report refunds have started. The University of Calabar (UNICAL) says it has completed nine manual refund batches covering 1,089 students, with refunds continuing for additional applicants. UNICAL also describes introducing an automated, electronic portal for refund applications, replacing a previous manual process, and says it has received 2,090 applications in less than a month. NELFUND’s refund investigations are framed as arising from “double payment” situations linked to the timing of tuition payments during the academic session. Separately, student groups have published lists of institutions they allege have not refunded.