Betts, an Australian shoe retailer that has been operating for more than a century, announces plans to close 20 of its remaining physical stores. The closures will reduce its store footprint from 35 locations to 15, with the company also pointing to performance concerns for the sites selected. Multiple outlets report that the decision is driven by a sustained shift in customer behaviour toward online shopping, alongside weaker in-store demand and declining foot traffic. The retailer’s strategy includes expanding its online platform as it adjusts its retail network. The reports present the move as part of a broader effort to respond to underperformance in the affected locations rather than a complete withdrawal from brick-and-mortar trading. Details on timing and specific store locations are not provided consistently across the sources, but all accounts agree on the scale of the closures and the underlying reasons cited by the company.