India’s Ministry of Electronics and Information Technology extends its review of messaging app “username” features by issuing notices to Telegram and Signal, sources cited by multiple outlets say. The action follows an earlier step targeting WhatsApp, where the government asked Meta to pause the rollout of usernames in India while consultations proceed. The notices focus on potential misuse risks, particularly increased online fraud, phishing, “digital arrest” scams, and impersonation attacks, especially because usernames can allow messaging without sharing phone numbers. Reports say the government asks Telegram and Signal to explain why their username features should be permitted and how they mitigate fraud and impersonation concerns, including any safeguards that limit unwanted contact or account misuse. Telegram and Signal did not immediately comment in some reports. Separately, an industry-linked outlet notes that the ministry is also reviewing whether a uniform regulatory framework may be needed across messaging platforms for username-based identities, given that existing intermediary rules do not specifically address product-level features such as usernames. Some coverage also mentions WhatsApp previously defended its feature with built-in safeguards, and that a homegrown messaging service stated it would disable username functionality to comply with the evolving regulatory direction.
India IT Ministry issues username-feature notices to Telegram and Signal after WhatsApp notice
India’s Ministry of Electronics and Information Technology extends its review of messaging app “username” features by issuing notices to Telegram and Signal, sources cited by multiple outlets say. The...
- India’s IT ministry sends notices to Telegram and Signal regarding their username features, following an earlier notice to WhatsApp.
- Authorities cite concerns that usernames could increase online fraud, phishing, impersonation, and “digital arrest” scams.
- The ministry asks Telegram and Signal to explain how they address fraud and impersonation risks tied to username-based messaging without sharing phone numbers.
- WhatsApp was previously told to pause its username rollout in India while consultations proceed.
- Coverage also indicates the government is considering whether common rules are needed across messaging platforms for username-based identity features.
The Ministry of Electronics and Information Technology is reviewing responses from WhatsApp, Telegram and Signal as it explores a uniform framework for username-based identities across messaging platforms operating in India. Officials are examining whether existing legal provisions are sufficient to regulate such features or whether additional rules need to be framed, so that a common standard applies across all services rather than the government dealing with each platform separately.Origins of the reviewThe move follows a dispute that began when MeitY issued a notice to WhatsApp questioning its proposed username feature, which would have allowed users to communicate without sharing their phone numbers. The government expressed concerns that allowing users to communicate without sharing their phone numbers could significantly increase online fraud, phishing, digital arrest scams and impersonation attacks. The Centre directed WhatsApp not to roll out the feature in India until consultations were completed to the government's satisfaction, and WhatsApp subsequently assured the ministry that it would hold off on launching the feature until discussions concluded.Govt May Review WhatsApp Username Feature Over Impersonation ConcernsAround the same time, MeitY sent similar notices to Telegram and Signal, seeking clarification on their existing username features and how the platforms address risks tied to fraud and impersonation. Telegram has since submitted its response, while Signal has yet to reply. Zoho founder Sridhar Vembu had earlier said the company's messaging app Arattai would disable its own username feature to comply with the proposed regulatory direction.Government's reasoning for a uniform approachAccording to officials familiar with the matter, the ministry does not want to be seen restricting one platform while allowing rivals to offer a similar feature without oversight. A government official said the rules had to be uniform for everyone, since the government could not stop one platform from rolling out a feature while allowing others to continue offering the same thing, and added that the ministry would consult all major messaging platforms before arriving at a final decision.The ministry's concern stems from a regulatory gap in the existing law. Messaging platforms operate as intermediaries under the Information Technology Act, 2000, and the IT Intermediary Guidelines and Digital Media Ethics Code Rules, 2021, which require due diligence, cooperation with law enforcement and compliance with lawful government orders. However, neither the Act nor the 2021 Rules specifically govern product features such as usernames, profile discovery or identity mechanisms, leaving officials to examine whether new provisions are needed to close this gap.WhatsApp Gets More Time To Respond To Centre On Username Feature, Assures No India Rollout YetScale of the issueIndia has over 800 million messaging app accounts, the largest such user base in the world, according to industry estimates, with WhatsApp alone accounting for over 500 million users in the country, making it the platform's single largest national market globally. The scale of WhatsApp's user base in India has been central to the government's push for a common framework, with officials noting that the potential for misuse grows significantly given the size of the platform's presence in the country.
1 month agoThe Ministry of Electronics and Information Technology (MeitY) had earlier issued notices to WhatsApp, Telegram and Signal after raising concerns that username-based messaging
1 month agoThe Ministry of Electronics and Information Technology (MeitY) had earlier issued notices to WhatsApp, Telegram and Signal after raising concerns that username-based messaging
1 month agoThe Centre flagged concerns that username feature could materially increase online fraud, phishing, digital arrest scams, and impersonation attacks
1 month agoThe Centre had raised concerns that allowing users to communicate without sharing their phone numbers could materially increase online fraud, phishing, impersonation and digital arrest scams
1 month agoMessaging platforms Telegram and Meta-owned WhatsApp on Thursday submitted their response to the Ministry of Electronics and Information Technology (MeitY) regarding the platforms' upcoming username feature.
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