Indian officials say battery management mobile apps have been misused to remotely disable lithium-ion e-rickshaws, leaving drivers stranded and causing financial losses. Reports and viral videos describe incidents where e-rickshaw drivers find their vehicles stop in traffic or on roads after a smartphone connects via Bluetooth to the battery management system. In cases reported from Madhya Pradesh, drivers said their vehicles stalled mid-route and did not restart until the system was switched back on, with some alleging they paid strangers for “unlocking” or repairs. Police in Ujjain described a complaint in which an individual allegedly charged ₹200 under the pretext of fixing a vehicle that had been remotely shut down. Officials say the misuse is linked to certain low-cost battery systems that reportedly lack password protection or authentication, allowing anyone within a short Bluetooth range to access control functions.

On the policy side, the Union Ministry of Electronics and Information Technology ordered removal of apps used for such battery control—reported as BAT-BMS, Lossigy, and Epoch Li-ion—from both the Google Play Store and Apple App Store after reports of misuse emerged in Delhi. MeitY Secretary S. Krishnan said the app stores must exercise due care and that the government will engage platforms to help prevent similar apps from being listed. The Delhi government also attributes the problem to security gaps in the battery management setup rather than the vehicles’ overall concept.