Mumbai Police arrest 12 people for allegedly running fake insurance call centres and defrauding customers, according to NDTV. The police say the group operated through three call centres and targeted members of the public by offering or arranging insurance-related services. Investigators allege that the accused used deception to extract money from customers and that the total amount involved in the fraud is ₹17 lakh. Police action follows an investigation into the call-centre operations, including tracing the participants connected to the scheme. The arrested individuals are now in custody, and police say further inquiries are underway to determine the extent of the scam and whether additional people are involved. The reporting does not provide details on the specific insurance products targeted, the methods used to contact or convince customers, or the timeline of when the call centres began operating. The case highlights police efforts to identify and dismantle alleged fraud networks operating through telecalling and customer outreach. No additional outlets’ accounts were provided in the prompt, so the synthesis is based on the available reporting from NDTV.