Germania Mutual Insurance says it has deployed Guidewire’s AI assistant, ProNavigator, across its underwriting and claims operations. The insurer describes the move as embedding AI into employees’ day-to-day workflows to help underwriting and claims teams access institutional knowledge more quickly and apply it as they handle cases. Germania Mutual and Guidewire announce the deployment in tandem, positioning it as a practical support tool for operational work rather than a standalone customer-facing change. The implementation is described as giving staff the ability to use the AI assistant in their roles, with the aim of improving efficiency and service to customers. The announcement comes from Germania Mutual and Guidewire and focuses on internal use of the technology, specifically for underwriting and claims teams, following the insurer’s decision to integrate Guidewire’s ProNavigator into operational processes. Both parties present the deployment as part of using AI to support knowledge access and workflow execution within insurance functions.