Santander says it has contacted about 146,000 customers it identifies as vulnerable to the financial pressures of higher energy costs. The bank’s assessment suggests these customers are likely to spend more than 10% of their monthly income on energy, a threshold Santander uses to flag people at risk of strain. The information is reported across multiple outlets, which describe the outreach as part of the bank’s efforts to reach customers who may need additional support as energy bills remain elevated. While the reports focus on the number of customers and the income-cost threshold, they do not provide further detail in the excerpts on what specific support or communications are offered. Overall, the coverage presents a consistent picture: Santander has identified a cohort of nearly 150,000 customers as meeting its vulnerability criteria tied to household energy spending, and the bank is taking steps to contact them.
Santander contacts nearly 150,000 customers over rising energy bills
Santander says it has contacted about 146,000 customers it identifies as vulnerable to the financial pressures of higher energy costs. The bank’s assessment suggests these customers are likely to spen...
- Santander contacts about 146,000 customers identified as vulnerable.
- The bank estimates these customers are likely to spend over 10% of monthly income on energy bills.
- The figure is reported as almost 150,000 customers across multiple outlets.
- The outreach is linked to financial strain caused by higher energy costs.
- The reports do not specify in the provided excerpts what support measures are offered.
The bank identified 146,000 vulnerable customers who are likely to be spending over 10% of their monthly income on energy.
3 hours agoThe bank identified 146,000 vulnerable customers who are likely to be spending over 10% of their monthly income on energy.
20 hours ago
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