BT provides an update to shareholders on its performance for the quarter ended 30 June, describing a “solid start” to the year while reporting weaker results in key areas. The company says adjusted earnings are £2.01 billion for the quarter, representing a 1% decline compared with the same period last year. Alongside the earnings figure, BT also reports customer losses, stating it loses 192,000 customers despite the overall start to the year described in the update. The reported figures focus on adjusted earnings and the change in the company’s customer base over the quarter. Taken together, the update indicates that BT’s profitability measure edges down year-on-year, while its customer numbers decline during the same period. The information comes directly from BT’s communications to shareholders about the quarter to 30 June and does not, in the provided excerpts, include further breakdowns by segment or detailed explanations for the changes.