Burger King introduces a “Whopper guarantee” aimed at customers who are not satisfied with their Whopper purchase. According to reports, customers can scan a QR code inside their Whopper box to redeem a free burger. The promotion is designed as a remedy for customers who feel they “didn’t have it their way,” using an in-box code to prompt redemption rather than relying on customer service claims. The process described by outlets involves using a QR code provided with the product packaging, then completing redemption through the offer tied to that code. Details such as the specific terms and conditions, eligibility limits, and where the promotion is available are not provided in the available summaries, and may vary by market. Overall, the initiative signals a new customer satisfaction mechanism from the chain, using digital scanning to offer a replacement or additional item for qualifying dissatisfaction. The reports focus on the free-burger element and the QR-code redemption method inside the Whopper box.