Several Australian outlets report concerns about banks’ handling of mortgage offset accounts, arguing that problematic conduct may be returning despite earlier regulatory scrutiny. Brisbane Times, The Sydney Morning Herald, and The Age all focus on the allegation that some customers are being shortchanged when their offset accounts are used to reduce home-loan interest. The articles say the issue affects hundreds of thousands of customers, and frame the matter against the backdrop of a prior royal commission into financial services conduct. Across the reports, the common theme is that offset arrangements and their interest calculations may not be working as customers expect, resulting in customers receiving less benefit than they should under the terms of their loans. The outlets do not present conflicting factual claims about the overall allegation, but they emphasize the scale of affected customers and the timing relative to the earlier findings and recommendations from the financial services inquiry. The reports call on customers to check their own offset account settings or outcomes, and highlight the need for scrutiny of banks’ systems and processes for offset interest.