Anytime Fitness is investigating allegations of contract misconduct, including claims that some customers are asked to sign documents that are largely blank, according to multiple reports. The company has apologised for a series of incidents raised by customers and is now probing how contracts were handled at the affected locations. The reports state that at least one customer was told to sign paperwork that they described as not bearing their signature and, in another instance, described a contract form with substantial sections left blank at the time of signing. Anytime Fitness says it is reviewing the circumstances surrounding the complaints and checking relevant records and processes. The company’s responses include issuing apologies to those involved. The allegations have prompted questions about how contract information is presented and completed during the sign-up process, and the investigation aims to determine whether any staff acted improperly and whether procedures were followed correctly. The reports from Brisbane, Sydney, and Melbourne describe the same core concerns and the company’s ongoing review.
Anytime Fitness probes allegations of false signatures on contracts after apologies
Anytime Fitness is investigating allegations of contract misconduct, including claims that some customers are asked to sign documents that are largely blank, according to multiple reports. The company...
- Anytime Fitness investigates customer complaints involving alleged contract misconduct.
- Reports describe customers being told to sign contracts that are largely blank.
- At least one customer disputes the signature or says it is not theirs, according to reports.
- The company apologises for multiple incidents raised by customers.
- Anytime Fitness reviews records and processes as part of the probe.
The gym giant has apologised over a string of incidents alleging contract misconduct, including a customer told to sign a largely blank contract.
2 hours agoThe gym giant has apologised over a string of incidents alleging contract misconduct, including a customer told to sign a largely blank contract.
2 hours agoThe gym giant has apologised over a string of incidents alleging contract misconduct, including a customer told to sign a largely blank contract.
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