A local ratepayers and residents association says the eThekwini municipality is not doing enough to address the urgent problems facing communities in informal settlements. In its comments, the eThekwini Ratepayers and Residents Association highlights ongoing challenges that it links to delays and gaps in upgrading plans. The group calls for immediate action by the municipality, arguing that current measures have not met the needs of residents. It also stresses the importance of cooperation with relevant national departments to help accelerate progress and ensure that support and resources are aligned with local upgrading priorities. The association’s position reflects wider concern that upgrading efforts require both municipal implementation and national-level assistance, particularly where funding, policy support, or technical capacity are needed. No alternative figures, timelines, or specific projects are provided in the available reporting, but the central message is that residents expect faster, coordinated delivery of improvements in informal settlement areas.