Thousands of WhatsApp users report problems sending media files, according to user complaints shared across multiple countries. Several outlets describe failures affecting photos, videos, and stickers, including cases where media uploads do not complete or remain stuck. In contrast, regular text messaging appears to continue working normally for many users, suggesting the disruption is concentrated on media sharing rather than basic messaging.
The reports indicate that attempts to resolve the issue using common troubleshooting steps did not restore media sending for affected users. As of the time of these reports, WhatsApp has not issued a public explanation for the cause of the outage or media-sharing disruption. The complaints span a wide range of users globally, reflecting that the problem is not limited to a single region.
Overall, the coverage points to a temporary malfunction impacting WhatsApp’s ability to transmit or upload media, while text messages generally remain available for users.
