Meta CEO Mark Zuckerberg apologises to the Indian government over operational lapses affecting Meta platforms during discussions that also involved Prime Minister Narendra Modi’s video. Multiple reports say Zuckerberg acknowledged problems including the temporary restriction of a Modi video, incidents involving child sexual abuse material (CSAM), and failures related to AI-generated deepfakes. The talks reportedly included admissions that Meta paid to amplify certain categories of content, with government officials seeking assurances that these actions do not amount to inappropriate control over content distribution.
Officials reportedly warned that Meta could lose intermediary “safe harbour” protections under India’s Information Technology Act if it is found to actively select and distribute content rather than acting as a neutral platform. The government is also reassessing child online safety rules, raising additional compliance concerns.
In relation to the Modi video, one account says Meta attributes the disruption to a technical error in automated filtering systems, and the video was reportedly restored after several hours. Reports also indicate Meta commits to implementing corrective measures, while no standalone public statement by Zuckerberg has been confirmed in these accounts.