A passenger says they paid £77 for a first-class upgrade on an Avanti train travelling from Edinburgh to Birmingham, but did not receive a hot breakfast. The accounts describe the passenger requesting hot food and hot drinks during the journey. They say staff told them there was insufficient staffing to provide the meal, and instead offered a can of soft drink and a packet of shortbread. The reports focus on the passenger’s experience of being unable to get the expected catering despite the paid upgrade. Both sources present the same core details: the route, the upgrade price, the passenger’s request for hot food and drink, and the explanation given by staff that service was not available due to a lack of staff. The articles do not include additional verified information from Avanti or independent confirmation of catering procedures, staffing levels, or whether the upgrade specifically guarantees hot breakfast in that service.
Passenger says Avanti first-class upgrade lacked promised hot breakfast
A passenger says they paid £77 for a first-class upgrade on an Avanti train travelling from Edinburgh to Birmingham, but did not receive a hot breakfast. The accounts describe the passenger requesting...
- A passenger says they paid £77 for a first-class upgrade on an Avanti train.
- The journey is described as running from Edinburgh to Birmingham.
- The passenger requested hot food and hot drinks during the trip.
- Staff reportedly said there were not enough staff to provide hot breakfast.
- The passenger says they were offered a can of soft drink and shortbread instead.
I asked for hot food and drink on the train from Edinburgh to Birmingham, but was told there was not enough staff and given a can of coke and a packet of shortbread instead.
2 hours agoI asked for hot food and drink on the train from Edinburgh to Birmingham, but was told there was not enough staff and given a can of coke and a packet of shortbread instead.
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