In a Dear Coleen advice column, Coleen Rooney responds to a reader who says they struggle to explain to their daughter that her grandad is sick. The reader describes a situation in which the family is facing serious illness, and the child has already been experiencing difficulties, including challenges at school. Coleen acknowledges the emotional difficulty of having these conversations and emphasizes that there is no simple way to avoid the heartbreak.

Across the accounts, Coleen’s guidance focuses on the importance of being honest while offering reassurance, aiming to help the daughter understand what is happening without leaving her feeling dismissed or overwhelmed. She also reflects on the heartbreak involved for the parent, who says they are trying not to pass their distress on to the child. The column suggests that while the situation is painful, conversations can become easier over time and can help the child process events in a more grounded way.