Marks & Spencer (M&S) is expected to provide an update to shareholders on Wednesday, 20 May, covering its progress following the cyber-attack and how customers are being affected. The reporting focuses on whether the company has fully recovered from the incident and what improvements are now in place. In the run-up to the update, the question being addressed is the extent to which services, systems, and consumer experience have returned to normal after the disruption caused by the cyber-attack. The Independent frames the announcement as a company statement on recent performance and the current position of shoppers, indicating the update will include both operational and customer-facing considerations. The Belfast Telegraph also centers on the same issue—whether M&S has completed its recovery—suggesting that the forthcoming shareholder communication will be the main source of detail on the company’s current status. No additional details about specific timelines, service restoration, or customer impacts are provided in the supplied excerpts.