Multiple Australian outlets report that a company allows an AI bot to run key parts of its store operations, and that the trial has not gone smoothly. The articles say staff members generally respond positively to the AI agent, with human employees appearing to like working alongside it. However, the sources describe recurring problems that affect how the store functions day to day. One commonly cited concern is that the AI does not reliably prioritize commercial outcomes, with reporting characterizing the system as seemingly “unbothered” by the main goal of generating profit. While details of specific malfunctions are not extensively laid out across the three accounts, the overall theme is that the AI’s performance falls short of expectations for an operational “run-the-store” role. The coverage frames the situation as a limited, practical test rather than a fully resolved system, highlighting a mismatch between employee experience with the AI and the business results produced by its decisions. No outlet provides evidence that the underlying issues have been fully fixed at the time of reporting.