Multiple reports say passengers are criticising a train operator after toilets break down on services that run between London and Scotland. The issue affects journeys that can take around five hours, prompting complaints from travellers who say basic onboard facilities are not working during the trip. The reports describe public frustration with the fault and note that it has drawn attention from passengers across these longer cross-country services. While the outlets focus on the impact on passengers—particularly the inconvenience caused by non-functioning toilets—they do not present new technical details or evidence of when the problem began or how widespread it is beyond the routes and journey length described. The coverage frames the incident as an operational failure that has triggered strong reaction from customers. The reports collectively indicate that the matter remains a concern for travellers using the London-to-Scotland network, with calls implicitly directed at the operator to address the maintenance and reliability of onboard facilities.