Apple reportedly considered adding a “white-glove” option to its Apple Upgrade leasing program that would deliver replacement iPhones preloaded with the customer’s data. Multiple outlets cite Bloomberg’s Mark Gurman in reporting that the idea was evaluated during planning but did not move forward for the service as it launched.

Apple Upgrade replaces the company’s prior U.S. iPhone Upgrade Program and iPhone Payments, offering leases for iPhone, iPad, Mac, and Apple Watch. Under the launched terms, customers lease devices for set periods (for example, iPhone and Apple Watch for 12 or 24 months) and then return the device, pay off the balance while keeping it, or trade into a new lease. Gurman reports that an earlier concept involved shipping each new iPhone already set up from the customer’s iCloud backup.

Outlets differ mainly in emphasis: MacRumors highlights the customer experience and notes Gurman’s view that technical feasibility was not the main barrier, while privacy concerns were. AppleInsider similarly frames the decision as being nixed over privacy optics and focuses on the reported “white-glove” positioning of Apple Upgrade.