Ginette Bye, 78, receives a letter from a debt collection agency that says she still owes money to Southern Water. According to reports, the letter is sent by Phillips and Cohen Associates earlier this month. The correspondence is intended to reach the executor of Bye’s estate, but it is addressed as if she were still alive, stating that there is an outstanding bill. Bye is described as having died before the letter arrived, and the letter is therefore incorrect and causes confusion about the status of her account and estate administration. The reports say Southern Water is the underlying supplier involved and that the debt collection agency is acting on its behalf. The incident highlights an apparent administrative or record-matching failure in handling customer death notifications and related billing or collection processes. The coverage centers on the mistaken communication rather than any described dispute over the original charges.
Woman receives debt letter claiming she owes water bill after death
Ginette Bye, 78, receives a letter from a debt collection agency that says she still owes money to Southern Water. According to reports, the letter is sent by Phillips and Cohen Associates earlier thi...
- Ginette Bye, 78, receives a letter from a debt collection agency about an outstanding water bill.
- The letter is sent by Phillips and Cohen Associates on behalf of Southern Water.
- The letter is intended to contact the executor of her estate.
- The letter states an outstanding balance despite Bye being reported as having died.
- The accounts and reports describe the issue as an administrative error regarding death and billing records.
Ginette Bye, 78, was sent the letter by debt collection agency Phillips and Cohen Associateson behalf of Southern Water earlier this month, looking to speak to the executor of her estate.
3 months agoGinette Bye, 78, was sent the letter by debt collection agency Phillips and Cohen Associateson behalf of Southern Water earlier this month, looking to speak to the executor of her estate.
3 months ago
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