Virgin Australia apologises to disability advocate Shane Hryhorec after he says he was removed from a Sydney to Adelaide flight over his wheelchair motor. Hryhorec says the incident left him “humiliated,” and a video of his interaction with flight staff goes viral.
According to reporting, the airline contacts him and issues an apology on Wednesday afternoon, two days after he publishes the video. The coverage focuses on the airline’s response and the circumstances around the mobility equipment dispute, with both outlets describing the same outcome: an apology after the removal. The Guardian also notes the video’s large online reach, while the Australian outlet emphasizes the apology itself and the impact on the passenger. Both accounts frame the event as a customer service and disability-access issue tied to onboard handling of a wheelchair motor.
