OpenAI says ChatGPT is experiencing an outage that prevents users from logging in or creating new accounts. Multiple reports note that visitors to chatgpt.com cannot access features such as loading existing chats during the disruption. Users report errors related to authentication, including an “authentication key” type message.
The outlets describe the same core impact: failed sign-ins and blocked signups, with some users unable to retrieve previous conversations. 9to5Mac and Forbes both reference OpenAI updates indicating the problem is being addressed, while Bleeping Computer reports that ChatGPT is down broadly, not limited to account creation. The reports align on the immediate service availability issue but vary slightly in the specific error wording and emphasis—some focus more on account actions (logins/signups), while others include difficulty loading chats.
9to5Mac adds a later update that OpenAI says the issue is fully resolved by the end of the reporting window.