Travelodge’s chief executive Joanna (Jo) Boydell resigns after criticism over the company’s handling of security failures connected to a sexual assault at one of its hotels. Multiple outlets report that the incident triggered scrutiny of how the chain manages guest safety and access to rooms.

According to reporting cited by several outlets, the controversy includes a case in which a man who assaulted a guest in a hotel room was given access after staff issued a key card to him. Outlets such as The Independent and The Mirror specifically describe the incident in Maidenhead, Berkshire, and frame it as a key-card security breakdown. Sky News and other outlets emphasize the broader public backlash and the steps Travelodge takes in response.

Travelodge says Boydell steps down after about 13 years, and is temporarily replaced by chief financial officer Ray Reidy while the company searches for a permanent successor. While outlets broadly agree on the resignation and the security overhaul, the emphasis varies: some focus more on the leadership decision, while others stress the details of the assault-related access failure and the resulting safety procedures review.