Police are investigating a miscommunication after the family of missing bushwalker Lily Hooper is told she has been found alive. Multiple outlets report the Hooper family believes she is safe for almost 20 minutes before the information is corrected.

The reports say the incorrect message reaches not only the family but also involves police and politicians. The investigation focuses on how the statement about Hooper’s survival was communicated and how it was later revised. The outlets provide the same core account but differ mainly in emphasis on who received the information and the timeline of events.

While details beyond the miscommunication are limited in the reports provided, all describe the incident as a failure in information handling rather than a change in Hooper’s status during that window. Police will review the circumstances and communications process and, depending on findings, may consider changes to future alerting procedures.