IndiGo says its ticket booking system faces brief issues affecting customers. The airline indicates that the disruption occurs in the course of ticket booking services and that it is taking steps to address the problem.
IndiGo says its teams are working on priority, together with a technology partner, to resolve the issue as quickly as possible. The airline also says it regrets the inconvenience caused to passengers during the period when booking services are impacted. Different outlets describe the event in similar terms, focusing on the temporary nature of the disruption and on the airline’s response, including coordination with its partner and customer inconvenience acknowledgment.
