A woman legally settled in the UK is stranded at a Spanish airport after the UK’s eVisa system is reported to have confused her with her twin sister. Nidia Webb says she was refused permission to travel home, despite having the right to live in Britain, following problems with the government’s digitised immigration process.

According to reports, staff told her the issue was a “known issue” affecting twins under the eVisa system. Both outlets describe her situation as part of wider concerns about the system, which was introduced as part of efforts to digitise UK immigration services and has been linked to errors affecting multiple people.

The coverage focuses on the immediate impact on Webb, but also highlights the broader context: how a technical failure in an automated or digitised check can override a person’s legal status. While the articles differ mainly in phrasing and emphasis, they converge on the core claim that a Home Office eVisa process mistakenly matches an applicant to the wrong twin, preventing boarding and delaying her return to the UK.