Google is testing a new Gemini feature called “Device help” on Pixel 11 series devices. The tool is designed to provide personalized, conversational assistance to help users troubleshoot problems on their phone.
Multiple outlets report that “Device help” appears within the Gemini app, under the “plus” menu. It is described as being powered by Gemini, allowing users to talk with the assistant about issues they want to resolve. 9to5Google and GSMArena both note that the feature is currently being seen during testing rather than as a full public rollout.
GSMArena adds that the feature appears in a recent Gemini beta (reported as version 17.52) and emphasizes that it seems limited to a subset of users at the moment. Overall, the coverage aligns on the same core functionality and entry point in the app, while differing mainly in how far the rollout has progressed and the specific beta version in which it is observed.
