Business owners would receive £30 if they experience delays when contacting HMRC by phone, according to Reform UK Treasury spokesman Robert Jenrick, who announces the proposal. The plan is framed as compensation for time lost waiting for the tax authority’s services.
Both outlets report that the policy is targeted at small businesses. The stated aim is to speed up HMRC’s responses and improve access to support for firms that rely on timely tax and administrative help. Details beyond the headline compensation figure are not provided in the supplied coverage, and no differing interpretations of the measure are outlined between the sources.
Overall, the reporting focuses on the proposed amount and the intended beneficiaries—small business owners—while presenting the wider context as HMRC phone service performance and efforts to reduce delays.
