Reform UK announces plans to offer taxpayers a £30 tax credit if they are left waiting more than 30 minutes to speak to HMRC by phone. Robert Jenrick, the party’s Treasury spokesman, says the proposal would apply when callers experience extended delays before getting through to tax officials.
The idea is presented as a response to phone service problems at HMRC, with the trigger set at half an hour on hold. The outlets reporting on the announcement describe it as a specific, time-based compensation proposal rather than a broader reform package. There are no additional figures or details about eligibility or delivery of the credit in the reports provided, and coverage focuses on the stated threshold and the proposed payment amount.
