A mother says a Jim’s Cleaning franchise in Bassendean does not complete an end-of-lease clean after she pays $600 in cash for the job. She tells reporters she is “really upset” and believes the cleaning work is not finished as agreed.
Both outlets report that the dispute centres on the quality and completion of the cleaning service and the amount paid. The accounts describe the payment arrangement as cash, rather than through a traceable invoice or card transaction. The outlets focus primarily on the customer’s claim, including her concerns about whether the property has been properly prepared for its end-of-lease requirements.
Neither article provides additional details from the business on the circumstances, whether the job was partially completed, or if a refund or remedial work is offered at the time of reporting.
