Star Entertainment is facing scrutiny after reports say internal emails warning of a “major and obvious” vulnerability were sent about Brisbane’s newest casino but not acted on before a death occurred.

According to multiple outlets, the correspondence was written about eight months before a 24-year-old took her own life at the casino. The emails reportedly urged “urgent attention” to fix a specific security or operational issue, framing it as a clear vulnerability that needed to be addressed.

Outlets differ in emphasis and detail around what the vulnerability involved and how company decisions were made, but they broadly rely on the same timeline: warnings were raised internally, and the death later occurred at the venue. The reports also describe the emails as part of an emerging account of how risks were handled leading up to the tragedy.

The company’s response, any subsequent investigations, and the findings of authorities are not covered in the provided excerpts, but the articles collectively present the emails as evidence used to question whether concerns were taken seriously in time.