Tata Consultancy Services (TCS) is set to take over Best Buy’s India operations for its global capability centre (GCC), sources quoted by multiple outlets say, with Accenture losing the work. The transition is described as part of a five-year contract arrangement that moves responsibility for the India GCC activities to TCS.
The deal size is reported in some coverage as about ₹2,000 crore, though outlets characterize it more as an estimate than a confirmed figure. The move is framed as a step that deepens the relationship between TCS and Best Buy and reflects ongoing shifts in which large IT services firms manage offshore and GCC services for global retailers. Coverage also notes the competitive element of the change, citing TCS “pipping” Accenture to win the work.
While the reported figures and timing details are presented with variation across accounts, the core point across sources is that Best Buy’s India GCC operations are moving from Accenture to TCS under a multi-year arrangement.
