The Federal Competition and Consumer Protection Commission (FCCPC) is investigating Uber after the ride-hailing company leaves Nigeria abruptly. FCCPC Chief Executive Officer Tunji Bello says the probe focuses on how Uber handled customer services that were not completed.
Bello tells Bloomberg that the commission is reviewing the circumstances around the exit, with emphasis on unfulfilled services for users. The reports describe the investigation as an inquiry into the manner of Uber’s withdrawal from the Nigerian market rather than a final finding of wrongdoing.
Across both outlets, the core points are that FCCPC has opened an investigation and that unfulfilled customer services are among the key issues being examined. The coverage does not provide additional details on the timeline of Uber’s exit, specific customer complaints, or the results of the investigation.
