A migrant woman experiencing domestic violence says she is urging better public information about calling Triple Zero after she was told contacting emergency services would cost $5,000.

The reports describe her as seeking clearer guidance so people in crisis understand how to access help without financial confusion. Both outlets frame her request around improving awareness of the emergency number and what calling it entails.

Across the sources, the emphasis is consistent: the woman’s claim centers on advice she received during abuse and the resulting difficulty or delay in seeking help. The coverage does not add differing details about official policies, investigations, or responses from authorities in the material provided, focusing instead on her call for more information about how emergency services work for those facing violence.