The Ministry of Public Service says it is rolling out customer service training for public servants across all of Guyana’s regions. The move is aimed at improving the quality of service that citizens receive when dealing with public offices.

Minister of Public Service, Government Efficiency and Implementation, Zulfikar Ally, makes the announcement in interviews reported by local outlets. Both sources describe the training as part of government efforts to strengthen public-sector service delivery.

While the articles largely repeat the same core information, they provide limited detail on timing, the specific curriculum, or which agencies or staff categories are included. Neither source outlines measurable targets or a timeline for implementation, focusing instead on the announcement and the stated purpose of the programme—enhancing citizen-facing service.