A passenger, Kurtis Toy, says he stepped in to help easyJet staff manage an angry situation at Gatwick after flights were disrupted and passengers were left on board for several hours.

According to reports, Toy, 36, was removed from an easyJet flight from Gatwick to Aberdeen after more than four hours on board without food. After being kicked off, he offers to act as a “human megaphone,” shouting instructions to help staff communicate with passengers.

The accounts focus on Toy’s actions and his role in de-escalating the moment, while also describing the underlying strain on airline staff caused by flight cancellations and prolonged waiting. They do not provide additional detail about the broader operational cause of the disruption, but they consistently portray the episode as a response to passenger frustration during an overwhelmed ground and cabin environment.

Overall, the outlets agree on the timeline of the delay onboard, the lack of food mentioned in the report, and Toy’s decision to assist staff in communicating with passengers after his removal from the flight.